GENERAL REFERENCE DESK INFORMATION SECTION

The Reference Desk Schedule Or, Who Fixes What?

Reference Desk Computers

Desk Behavior

Reference Interview Techniques

Guidelines for Reference Roving

ALA Code of Ethics of the American Library Association

RUSA Guidelines for Behavioral Performance of Reference and Information Service Providers

RUSA Guidelines for Medical, Legal, and Business Responses

"Where is the Line? Legal Reference Service and the Unauthorized Practice of Law (UPL) - Some Guides that Might Help"

Loans by Material Type

Display Stand and Handouts

Library Hunter 186 Classroom Policies and Procedures

Bindery Shipments

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